A reliable partner always on the customer’s side

From pilot trials to project engineering right through to a comprehensive After Sales Service.

Customer care, for Italvacuum, means supporting the customer from the very first contact. Italvacuum offers the opportunity to conduct pilot drying trials and involves the customer in system design and manufacturing. Once the system is up and running, Italvacuum also provides all the technical support the customer may need to ensure year after year of fault-free operation.

Pilot trials

Prova pilota

The Italvacuum facility comprehends a full range of pilot systems for carrying out semi-industrial and laboratory scale drying tests on customer’s products.

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Engineering

Ingegneria

Outstanding technical know-how and a thorough knowledge of the needs of the chemical and pharmaceutical industries have enabled Italvacuum’s engineering services to build up unparalleled expertise in vacuum processes.

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After sales service

Custumer service

With its highly qualified personnel, Italvacuum’s After Sales Service provides the following assistance: 1) Scheduled preventive maintenance; 2) Technical assistance; 3) Service parts; 4) System upgrading and overhaul.

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